Should your boat require a factory repair, you can help expedite the repair process by following these steps:

 

1.  Call 1-800-GO-SOTAR (467-6827) to receive a Return Authorization Number.

2.  To avoid a cleaning fee, send your clean boat to:

Whitewater Manufacturing
Repair Department
Return Authorization Number
724 Ort Lane
Merlin, OR 97532

3.  Please include with your boat the following information:

REPAIR RETURN FORM

1) Repair Authorization Number (Please Call 1-800-467-6827):

2) Name:

3) Phone Number:

4) Address:

5) Boat Serial Number:

6) List Of Repairs Needed:

 Please allow up to one week for an evaluation and an additional 3-4 weeks for repairs to be completed depending on the repairs necessary.

Following the evaluation, we will notify you with a service estimate prior to making repairs unless the work is covered by warranty.