To all our valued customers,
Sending the below e-mail was the hardest thing I have had to do. I have worked with this company 9 years and have been the contact most of you have worked with. It was never the intention of this company for this to even remotely occur. We had some internal problems and PHMSA was working with us to get all this resolved. We did not ever feel any of you receiving this e-mail were in any danger. They wanted new management and new ownership. We gave them all they asked for after being shut down for 8 months with no sales. We worked diligently to address any internal issues we had in the past that resulted in a failure in the field. After an incident which involved a cylinder that none of you have they did the mandatory total recall of all cylinders ever made by Lite Cylinder. All companies experience issues but I stand by this company and its product. Whether you were just a single order customer or one of our large customers it didn’t matter. I cherish you all. We all lose in this. On our side it’s our jobs and on your side it’s also financial. I would only hope that if Lite Cylinder could ever get past this recall all of you would still be our customers. Even though we won’t be here we are appealing the recall but we don’t know what the outcome will be. I have enjoyed working with you and consider you my friends. May God bless each of you.
Lite Cylinder Company
Subject: Emergency Recall Order
Please be advised that The Lite Cylinder Company is no longer in business and is currently evaluating its legal options. The company’s facility is now closed and unable to receive cylinders returned per the instructions detailed in US DOT – PHMSA Emergency Order No. 2013-002. Furthermore, the company is financially insolvent and will not be able to recompense cylinder owners, dealers and distributors for the expenses incurred in complying with this Emergency Recall Order.
If you have any questions concerning the Emergency Recall Order you should contact John Heneghan, Regional Director, at (404) 832-1140, email@example.com, or Aaron Mitchell, Director Field Services Support, at (202) 366-4455, firstname.lastname@example.org.
Attention: All Retailers, Distributors and Users of Composite Cylinders manufactured by The Lite Cylinder Company,
Subject: Emergency Recall Order
The US Department of Transportation has issued an “Emergency Recall Order” for all LPG composite cylinders manufactured by The Lite Cylinder Company as per the following Emergency Order No. 2013-002. The recall notice specifically identifies those cylinders manufactured under DOT-SP 14562 (and DOT-SP 13957 as authorized therein), DOT-SP 13105, any cylinder re-qualified under H706, and any cylinders manufactured under M5729.
Lite Cylinder Company has submitted a Petition for Review with DOT seeking to amend several portions of this Recall Order. It is unknown as to when or to what extent, if any, portions of this recall may be modified. Until such time, users of this product are directed to immediately cease use of the cylinders identified in the recall.
All cylinder sizes are involved in this recall: 10#, 20#, 25# and 33#
Please note that the directive states “Under no circumstances should a cylinder described in this emergency recall order be filled, refilled, or used for the transportation of hazardous materials.” The cylinder’s identifying markings may be found on the label affixed to the dome of the cylinder.
To effectively comply with this recall, cylinder owners must:
The Lite Cylinder Company
139 Southeast Parkway Court
Franklin, TN 37064
Please note that Lite has petitioned to amend Recall Order to allow specified cylinders to be field destroyed. We will promptly advise if Order is so amended.
A copy of the Recall Order (3 pages) is attached for your reference.
While Lite is in sharp disagreement with the extraordinary and overwhelming harshness of this action, we will make every reasonable effort to comply. We clearly recognize there are associated financial implications as well as considerable inconvenience to our loyal and valued customers. Our team is currently trying to assess solutions to address these concerns and will communicate a response at the earliest possible date.
The Lite Cylinder Company
MAY Z.4 2013
UNITED STATES DEPARTMENT OF TRANSPORTATION
Pipeline and Hazardous Materials Safety Administration
The Lite Cylinder Company Emergency Order No. 20 1 3-002
139 Southeast Parkway Court
Franklin, TN 37064 Docket # PHMSA-2013-0123
EMERGENCY RECALL ORDER
This notice constitutes an Emergency Recall Order by the United States Department of
Transportation (DOT) pursuant to 49 U.S.C. § 5121(d) and 49 CFR § 109.17(c); and pursuant to delegation of authority to the Associate Administrator, Pipeline and Hazardous Materials Safety Administration (PHMSA), Office of Hazardous Materials Safety. By this Order, PI-IMSA is mandating a recall of all cylinders manufactured by The Lite Cylinder Company, Inc. (Lite
Cylinder) and marked as authorized under DOT-SP 14562 (and DOT-SP-13957 as authorized therein), DOT-SP 13105; any cylinder requalified under H706; and any cylinders manufactured
under M5729 (hereinafter referred to as affected packaging(s)). In addition, this order applies to any person who is in possession of an affected packaging subject to this order.
PHMSA finds that the affected packagings constitute or are causing an imminent hazard to public safety. For more detailed information see "Background/Basis for Order" below.
THIS ORDER APPLIES TO:
I) Lite Cylinder, its officers, directors, employees, subcontractors, investors and agents
("Lite Cylinder"); and
2) Any person who is in possession of an affected packaging, including any officers,
directors, employees, subcontractors, investors, and agents of said person (for
purposes of this Order, "Cylinder Owners").
Under no circumstances should a cylinder described in this emergency recall order be filled, refilled, or used for the transportation of hazardous materials.
EFFECTIVE IMMEDIATELY. LITE CYLINDER MUST:
1) Contact all Cylinder Owners to whom affected packagings have been sold and inform
them of the Emergency Recall Order and provide them the proper and necessary
instruction and information for the safe handling and discharge of hazardous material and for the return shipment of cylinders no later than five business days of this Order. The information must include instruction that directs Cylinder Owners to use only qualified persons, trained in handling cylinders in accordance with Federal
regulations, and to safely discharge, purge, and remove the valve from, the cylinder.
2) Confirm that the returned cylinders are purged and emptied.
3) Ensure that the purged and empty cylinders are returned to the manufacturer at the
following address: The Lite Cylinder Company, 139 Southeast Parkway Court,
Franklin, TN 37064.
4) Provide by email the serial number of each returned cylinder to PHMSA at
(referencing"Lite Cylinder" in the subject line) by the close
of business daily. Please note any problems that may have been witnessed with the
cylinder (e.g. leakage, damage, etc.).
5) Permanently obliterate the special permit specification markings and render them
incapable of holding pressure within five business days of possession, including those
PHMSA URGENTLY ADVISES CYLINDER OWNERS TO:
1) Take proper safeguards in identifying and handling the affected packagings
identified in this Order,
2) Use the instruction and information provided by Lite Cylinder for the safe
handling and discharge of hazardous material and for the return shipment of
cylinders. This information will guide Cylinder Owners to use only qualified
persons, trained in handling cylinders in accordance with Federal regulations, and
to safely discharge, purge, and remove the valve from, the cylinder.
3) Return the purged and empty cylinders to the manufacturer at the following
address: The Lite Cylinder Company, 139 Southeast Parkway Court, Franklin,
This Order is effective immediately and remains in effect unless withdrawn in writing by the Associate Administrator or his designee, or until it otherwise expires by operation of law.
http://www.phmsa.dot.gov/staticfiles/PHMSA/DownloadableFiles/Files/Hazmat/Emergency_Recall_Order_The_Lite_Cylinder_Company_Inc.pdf as well PHMSA: http://www.phmsa.dot.gov/portal/site/PHMSA/menuitem.ebdc7a8a7e39f2e55cf2031050248a0c/?vgnextoid=7c7384ae997be310VgnVCM100000d2c97898RCRD&vgnextchannel=d248724dd7d6c010VgnVCM10000080e8a8c0RCRD&vgnextfmt=print